If you have been playing gambling games for a while, you have probably felt at times that everything is against you. Combinations don't form in slots. The dealer constantly gets a natural blackjack. The roulette ball lands in the wrong spots. You've only heard about a royal flush in poker from others.
In short, the casino doesn't let you win. Who is to blame? What should you do about it?
Yes, it's easy to despair, but it's not all doom and gloom. You just need to understand the situation, identify the culprits, and punish them severely (just kidding).
Who Is to Blame for Your Losses at Casinos?
Let's immediately identify the suspects for why you often or consistently lose. There are three:
- You,
- The casino,
- Lady Luck.
Yes, the main suspect is you. Most people are to blame for their inability to win in a casino. Why? Let's discuss that below.
Gambling clubs are happy to have numerous clients. However, they don't intend to hand out money, as they exist for profit, not charity. Sometimes casino owners act dishonestly or even engage in outright fraud to make as much profit as possible from players.
One should also not discount luck. Some customers are genuinely unlucky. And lousy luck can last a very long time. Sometimes losing streaks are so prolonged that even the most patient players give up.
But in most cases, chronic losses in the casino are due to the player's lack of knowledge and skills.
Those who don't know how to play are more likely to lose.
Fortunately, this is fixable. Keep reading the Casinoz article to understand the reasons behind your losses in the casino and quickly improve the situation for the better.
Which Online Casinos Let You Win
First, we recommend to Casinoz readers a few reputable online casinos. They allow customers to win, do not deceive them, and provide honest payouts.
How Do Casinos Work?
The structure of physical casinos is generally understood by anyone interested in this industry. It is a gambling club with a staff, specialized equipment, and other necessary attributes.
Customers come in, deposit money at the cashier, receive chips, and have fun playing the offered gambling games like blackjack, poker, roulette, slot machines, etc.
The workings of online casinos are not easily understood, leading to numerous speculations and misconceptions. Since clients have less control over online gambling, choosing reputable casinos you can trust is essential.
On respected gambling websites, the gameplay is very similar to what happens in offline casinos, with the only difference being that random number generators are used instead of a dealer. RTPs produce unpredictable number combinations corresponding to roulette numbers, cards in decks, numbers on the Wheel of Fortune, and so on.
Live online casinos are a different story. There, customers play against real dealers. It creates an atmosphere close to what you feel in a land-based gambling club.
Thus, all gambling games in land-based casinos and online are based on the same mathematical principles.
Why Are Casinos Profitable?
Every casino is a business project, not a charitable organization. It was created for the owners and investors to make a profit. They provide customers with entertainment and the opportunity to win money. Instead, they take a portion of the total bets.
All gambling games in any casino have a theoretical return to the player (RTP). Almost always, it is below 100%.
In some games, the RTP is fixed. For example, in many slots, it is 96.1%. The client cannot change it.
In other games, the RTP varies depending on the user's actions. Manufacturers may indicate a range or maximum possible payback. For example, with a base bet in a slot, the return is 96%, but an active bonus bet increases it to 97%.
To achieve the stated RTP, you must adhere to an optimal strategy in most card games. If you see a 99.7% figure in a video poker help section, know that you must learn how to play correctly. The theoretical return will be much lower if you rely solely on intuition.
The difference between 100% and RTP is called the house edge. It represents the casino's mathematical advantage over the player.
The house edge is the portion of the total amount wagered by customers that goes to the casino in the long run. It is where the owners derive their profit, pay the employees' wages, cover promotional activities, licenses, operational expenses, and so on.
Remember the key point:
The casino earns from you, while you can only win or lose in the casino.
If you expect to make money by playing in a casino (especially in online casinos), chances are you will have to break the rules or even break the law in one way or another. Otherwise, it won't work.
What Should You Know About Volatility in Gambling Games?
Volatility (or variance) is another crucial characteristic of gambling games. It helps understand why customers feel that the casino intentionally doesn't let them win.Let's say you know that the RTP of a slot machine is 98%. It may seem that you should only lose 2% of the total amount wagered. However, the actual results are much worse: you play day after day, consistently losing your entire bankroll.
What is the reason for such losses in the casino? It may be a high volatility of the slot.
It indicates the degree of deviation from the expected outcome. In other words, a highly volatile slot machine can go a long time without giving significant payouts and then suddenly deliver a large win. Alternatively, it can surprise you with a huge win right from the first minutes of play.
Traditionally, high-volatility slots are associated with big progressive jackpots. Classic slot machines also exhibit significant variance.
If you prefer such gambling games, be prepared for prolonged losing streaks, but also don't be afraid to hope for substantial payouts.
Low-volatility games are less risky because they tend to pay out more frequently. However, you shouldn't expect big wins from them. Many casino customers avoid them because they feel like they are not making progress.
Always check the volatility level. Consider the size of your bankroll and the expected duration of play, and choose an appropriate betting range. Otherwise, you risk losing too quickly.
You can find information about the volatility of slot machines and other game models in the reviews on Casinoz. Nowadays, almost all major software developers provide this information.
Do Casinos Cheat Players?
Unfortunately, there are enough online casinos in the gambling industry that can deceive customers. However, it would be unfair to label all websites where you haven't won as fraudulent.
Casinoz has always advocated the following position:
If you don't trust the operator of the online casino or the software provider, it is better not to play with them for real money.
Trust is one of the critical factors when choosing a gambling club.
Here are a few tips on how to choose fair online casinos:
- Give preference to websites licensed by the most reputable regulators, and don't forget to verify the documentation.
- Play only at online casinos with licensed software from well-known providers.
- Read reviews from real customers. The more positive reviews, the better.
- Carefully read the terms and conditions and ask customer support for any details.
If you don't want to spend time searching for a reputable online casino yourself, choose one from the top 10 on Casinoz. Several truly high-quality websites are listed at the beginning of this article.
What Prevents You from Winning in Casinos?
Casino visitors often lose due to several factors, although some clients make such gross mistakes that even one can nullify all attempts to beat the casino.
Here are a few typical mistakes that prevent players from achieving success.
Lack of Theoretical Knowledge and Practical Skills
Most regular casino visitors do not want to learn and practice. For them, the gambling process is entertainment, although they would prefer not only to not pay for it but also to profit from it.As a result, they do not read educational articles, do not consult with real gambling experts, prefer the most uncomplicated and often unprofitable games, do not use professional strategies, and so on.
Many compulsive gamblers believe that their personal experience is sufficient. If you try to point out their mistakes, they will respond with something like, "Who are you to teach me? You have no idea how much time and money I have spent at this table!"
They perceive all reasonable arguments as a personal insult. Of course, it is easier for them to explain their losses due to dealer and pit boss fraud rather than their ignorance and stubbornness.
Superstitions
Various superstitions in casino gambling are also a lack of knowledge, but this factor should be highlighted separately. Gamblers are often very superstitious. They believe in omens, luck, amulets, lucky numbers, and other nonsense.
Sometimes their belief is so strong that they consciously make mistakes. They justify their absurd actions by saying that Fortune will eventually reward them for their loyalty.
This only reduces their chances of success.
Gambling Addiction
Addictive gambling is much closer to you than you think. Even if you don't lose your last money, skip work because of the casino, or get into debt, it doesn't mean you don't have symptoms of gambling addiction.
Problem gambling is a very insidious disease. It often starts unnoticed, gradually creeping into your life and occupying your thoughts.
Think back to your recent gaming sessions that failed. Most likely, each time, you were in a winning position at some point and could have left the casino with a positive result. However, you couldn't stop wanting to win more or compensate for the previous loss.
The inability to walk away from a machine or table with winnings is just one sign of gambling addiction. They turn clients into chronic losers, wondering why the casino doesn't pay.
Casino Bonuses and Promotions
Gambling clubs present their promotions as gifts, but not all offers are beneficial. Many bonuses are almost impossible to play through, but they keep the customer in the casino. This is dangerous because many regular visitors are prone to gambling addiction.Some continue playing just to move to the next level of the loyalty program, as additional privileges are promised there.
Thoughts of cashback also somewhat console losing customers. They know that some of the money will be returned to them.
Remember the main point:
All online casino promotions are designed to attract new players and keep existing ones as long as possible.
If you continue playing just to participate in an event, it's a reason to think.
Payout Delays
Most online casinos do not pay money to customers immediately after they get withdrawal requests. Usually, they take time for verification. It can take twelve hours, a day, or even several days.
- It is necessary to check financial transactions. It helps combat money laundering, bonus hunting, fraudulent activities, and rule violations.
- Yet, the operator may intentionally delay payouts, hoping the client will lose the remaining money and cancel the withdrawal request. This practice is widespread in online gambling, and even real casinos sometimes use
Of course, delayed payouts are not beneficial for visitors and even contribute to the development of gambling addiction.
Free Tournaments and Races
The format of free slot tournaments is trendy in online casinos. They are called free because participants don't need to pay an entry fee. Players simply participate in the designated slot games, earning points for their payouts or bets. The winners are determined based on the number of accumulated points.
The problem is that playing on tournament slot machines requires real money. A client could have stopped playing in a different situation, but now they are waiting for the competition to end and hoping to enter the list of winners. Meanwhile, the slot machine slowly empties its virtual pockets.
Before diving into the competition, consider the following questions:
- Is the prize pool worth competing for?
- What is the return to player (RTP) in the slots used for the event?
- How many opponents have already marked themselves in the leaderboard? Can you compete with them?
Try to realistically evaluate your chances of winning the tournament.
Hidden Tricks Casinos Use
Gambling clubs also employ other tricks to take money from customers swiftly.These include fine print in the user agreement, deceptive bonus advertising, and much more. Pay attention and be vigilant!
How to Win in Casinos More Often
For an online casino to give, you should minimize errors at every stage, including:
- Choosing an online casino,
- Studying the rules,
- Depositing and withdrawing money,
- Gameplay,
- Participating in bonus programs, and so on.
Detailed information on how to choose a casino, register, make deposits, and play for real money can be found in themed articles on Casinoz. It's impossible to cover all these topics within the scope of this publication.
In short, use the services of reputable clubs, choose the most advantageous games, learn to play professionally, and abide by the rules to avoid giving them any reason to challenge you.
Is It Worth Complaining if a Casino Doesn't Pay?
Before taking action or lodging complaints against an online casino, think it through thoroughly. At the very least, sleep on it before making a decision. Avoid causing a scene while still heated from your last loss.Once you have calmed down, contact the customer support service.
If you are sure that an online casino is deceiving you, you can file a complaint against them. However, your testimonies alone may not be sufficient. You need to substantiate them with solid evidence.
Collect and keep everything you can obtain: correspondence with support, screenshots, videos, etc.
Don't be afraid to assert your rights, but make sure your demands are justified.
Whom to Complain to about Online Casinos
There are various entities where you can file a complaint against an online casino:
- Casinoz: Our website helps players resolve disputes with gambling operators. We collaborate with many casinos, and they are willing to find solutions to challenging situations. Visit the complaints section and follow the instructions to submit your complaint. We will do our best to ensure fairness.
- Regulators: On the official websites of gambling regulators that issue licenses to online casinos, you can also file complaints against operators. Find the organization's logo in the main page's footer, go to their website, and write a detailed letter explaining the situation.
- Mediators: Casino websites may also display logos of popular gambling publications that mediate disputes. They can also assist you.
- Media: Mass media cannot force a casino to pay or resolve other issues. However, reputable media outlets can be helpful in such situations. If the operator is concerned about their reputation, they may be willing to make concessions.
- Judicial authorities: Taking a casino to court is a last resort. Only do this if you have solid evidence of the casino's wrongdoing and have been unable to resolve it through negotiation. Admittedly, winning a lawsuit against a casino is not easy, and it is virtually impossible in many countries. However, if you are dealing with a legally operating operator, the court may be able to assist you. In any case, consult with a lawyer first.
If a casino has deceived you, fight back! Don't give up even if you think your chances of achieving justice are minimal.
How to Write a Complaint against an Online Casino
Here are some practical tips for writing a complaint against an online casino that will not go unnoticed:- Clearly state the essence of your claims.
- Attach all available evidence: screenshots, customer support correspondence, etc.
- Maintain a formal tone in your writing.
- Avoid offensive statements and threats.
- File complaints with multiple entities.
Don't be afraid to assert your rights but strive to maintain objectivity.
What Else?
So, what's the bottom line? The casino often doesn't pay because you are doing something wrong.
- Perhaps you registered with an unscrupulous casino (yes, that's your mistake!).
- You prefer unfavorable games or follow the wrong strategy.
- You may be excessively engrossed in the gameplay and even suffer from gambling addiction.
- Maybe you are overly obsessed with bonuses, promotions, races, or tournaments.
Try to analyze the situation step by step objectively. Figure out what mistakes you are making.